If you the owner of a commercial space or office, then you need to hire cleaning personnel who can clean and maintain your office space with expertise. Generally, you can hire commercial cleaning companies who provide manpower for the cleaning of offices and industries of any size. With the rise of commercialization, the need for such services has also increased. So, here are some of the things that you need to check before hiring a cleaning company.
Stellar Reviews & Reputation
Start your search by asking for referrals from family and friends. Which house cleaner service do they use? Are they happy with their work?
The next best things to personal recommendations are reviews and testimonials. Go online and check Google, Yelp, the BBB, and other local review sites in your area. Don’t rely solely on testimonials from the company’s website—make sure to check third-party review sites too.
As you research different cleaning services, look for reviews that have positive things to say about their:
- Trustworthiness
- Professionalism
- Punctuality
- Availability
- Work ethic
- Cleaning skills
No company is perfect, but you should see a general pattern of positive reviews. Keep in mind that one negative review from a disgruntled customer isn’t necessarily enough to discredit the entire company.
Professionalism
Professionalism is another aspect you should consider before hiring a cleaning service provider. Find out if they make their employees wear uniforms, is a way of ensuring that they plan on staying in the market for the long run. Also, make sure to check on their website, read up reviews written by clients in order to find out if they were satisfied with their services.
Providing excellent service
It is important that they hold themselves to the highest standard. Make sure that the cleaning service company you are looking to hire does background checks on all its employees and that they are all well versed in all the modern and efficient cleaning techniques and gadgets. Make sure that their house cleaning meets quality standards.
- Good customer skills
Communication and customer skill is critical to any cleaning service. The level of communication in the first meeting sets the tone for what to expect during their term if you are to hire them. You want to hire a company that will keep you informed about changes and be available to answer every question you have. They should understand exactly what kind of service you expect them to provide and do the same efficiently.
- Time conscious
Everyone knows that time is of the essence. Many times you find the cleaning service person you have employed slacking off and spending time on their phone while neglecting their duties. Your time is important to us, and we strive to make the most of the time we have with you to provide you with the best cleaning service possible.
If you’re looking for office cleaning and janitorial services in Ottawa, reach out to Steamates Ottawa.
We work with your schedule to provide you with top-quality service and clean office space. We offer services such as office cleaning/janitorial services, house cleaning, post-construction cleaning, special events, professional window cleaning, special events, and after-party cleaning, etc. We also offer Covid-19 disinfection/fumigation services that meet the recommended guidelines.